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Customer Service does it still exist?

Posted on Oct 22, 2008 by in Active Rain | 0 comments

I find it is becoming rare to get Great, Good or just any kind of Customer Service. Many years ago we were a nation of Manufacture, and then we shifted to the Service Industry, now it appears we have shifted to No Service.  In this Global Economy, I see not just locally, but  around the world we are loosing Customer Service as well.

The reason I am bringing this up, I just experienced one of the worst customer service in a while. I have been meaning to address this issue in a post, but there were other issues more pressing. It does not matter what type of business, I see less and less good service. We are becoming a nation of rude, entitled people. That cashier, that manager do they not understand that we have choices and in this economy they can not afford to be rude and not carrying? If they loose their clients to a competitor, they in turn will loose their job. 

I as a Realtor understand and I try to give not just Great, but rather Superior Service and I thank my clients for their business and treat them as gold. I want to be their Realtor for Life as well as their friends’ and coworkers’ Realtor. I am aware that there are a lot of Realtors, hence there are many choices and I do not want to loose them because of lack of Service. 

Instead of focusing on the negative what happened to me today, let me know about your thoughts, good experiences, or bad experiences. Is it that I am right now livid from this bad experience and my judgment is clouded or am I right we are eroding good service?

If you are a consumer  who is considering buying  or selling investment real estate, vacation homes, or beach properties in Southern California,  Beverly Hills ,Marina Del Rey, Venice or Malibu. Feel Free to give me a call  at  310.486.1002 (USA)  or email me  at EndreBarath@TheMLS.Com  or visit one of my websites http://www.endrebarath.com

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